Privacy Policy for Truecare Cleaners
Effective Date: 11/22/2024
At Truecare Cleaners, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or interact with us. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name
- Email Address
- Phone Number
- Mailing/Billing Address
- Payment Information (processed securely through third-party payment processors)
Non-Personal Information:
- Browser type and version
- Device type
- IP address
- Cookies and tracking technologies
Service-Specific Information:
- Booking details (cleaning type, service location, and preferences)
2. How We Use Your Information
We use your information to:
- Provide and manage our cleaning services.
- Process payments and send booking confirmations.
- Respond to your inquiries and provide customer support.
- Send promotional emails, updates, and offers (you can opt out anytime).
- Improve our website and services through analytics.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information:
- With service providers (e.g., payment processors, booking platforms) to facilitate our services.
- When required by law or to protect our rights.
- During business transfers (e.g., mergers or acquisitions).
4. Cookies and Tracking Technologies
Our website uses cookies and tracking technologies to enhance your browsing experience. Cookies help us:
- Recognize you during future visits.
- Track website traffic and performance.
You can disable cookies through your browser settings, but some features of our site may not function properly.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure. By using our services, you acknowledge the risk of data breaches.
6. Your Rights
You have the following rights regarding your personal data:
- Access and Update: You can request to access or update your information.
- Opt-Out: You can opt out of promotional communications by clicking the “unsubscribe” link in our emails.
- Request Deletion: You can request us to delete your personal information, subject to legal and operational requirements.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies before providing personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our services constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Truecare Cleaners
Email: info@truecarecleaners.com
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.